EP3EO
Nurse Satisfaction / RN Engagement EP3EO
Provide all eligible registered nurse satisfaction/registered nurse engagement data to demonstrate outperformance of the benchmark provided by the vendor’s national database. Provide unit-or ambulatory care setting-level data for all settings (inpatient care, ambulatory care setting, and administrative settings) and include all registered nursing levels where collected and benchmarked by the vendor.
Submit results of most recent survey completed within the 30 months prior to document submission.
- Provide overall registered nurse participation rate.
- Select four of the seven categories listed below and present data for each setting. The four categories selected must be consistent across the organization.
- Adequacy of resources and staffing
- Autonomy
- Fundamentals of quality of nursing care
- Interprofessional relationships (includes all disciplines)
- Leadership access and responsiveness (includes nursing administration or Chief Nursing Officer (CNO))
- Professional development (education, resources, etc.); and
- RN-to-RN teamwork and collaboration
- Organizations that do not outperform on the original full registered nurse satisfaction/registered nurse engagement survey are able to submit results from a nationally benchmarked vendor pulse survey to demonstrate overall outperformance.
- The pulse survey must be administered after the original, full survey.
- Results from only one pulse survey must be presented. It must be the most recent pulse survey.
- For pulse survey, the same four Magnet categories from the original survey must be used.
- Provide the overall registered nurse participation rate for the pulse survey.
- Overall outperformance rate will be calculated based on the cumulative results of the original, full survey and the results of the pulse survey for the selected settings.
- The majority of the settings must outperform the four registered nurse satisfaction/registered nurse engagement categories selected.
- To advance to Site Visit, registered nurse satisfaction/registered nurse engagement data must meet the scoring threshold for excellence in the Written Documentation Phase.
- Failure to demonstrate outperformance prior to Site Visit results in the conclusion of the appraisal process.
Data Presentation Requirements:
See pages 59-63 of 2023 Magnet Application Manual for data presentation requirements.
(Evidence EP3EO-1, Registered Nurse Satisfaction-Engagement Graphs)