OO8

 

Exemplary Professional Practice OO8

 

Provide the policies, or equivalent evidence of, that depict the organization’s initiatives for patients and families, regarding the following issues:

• Diversity, equity, and inclusion;
• Cultural competence.

 

 

Evidence OO8-1, Diversity, Equity, and Inclusion Policies

This evidence includes the following:

• Patient Rights and Responsibilities Policy, pgs. 1-6
• Ethics: Accommodating Potentially Discriminatory Patient Requests Policy, pgs. 7-9
• Standard of Conduct Guide, pgs. 10-52
• Auxiliary Aids and Services Policy, pgs. 53-70
• Service Animals Policy, pgs. 71-85
• Transgender and Gender – Nonconforming Patient Non-Discrimination Policy, pgs. 86-92

 

Evidence OO8-2, Cultural Competence Policies

This evidence includes the following:

• Patient Rights and Responsibilities Policy, pgs. 1-6
• Auxiliary Aids and Services Policy, pgs. 7-24